Frequently Asked Questions
1. How can I check availability, prices, and make a reservation?
To see availability, view prices, and book directly, please visit our website: https://www.villavarosh.mk.
Click the “Book Now” button in the upper right corner, enter your dates, and view available options. You can complete your reservation easily online.
2. What is the check-in process?
We use a self check-in system, as the property is not staffed all the time. This means you will check yourself in when you arrive. The process is simple:
- Immediately after booking – You will receive a confirmation email with your reservation details.
- 10 days before arrival – We will send you an email with a short form to provide your basic guest information (no ID upload required).
- 3 days before arrival – You will receive your self check-in instructions by email. This will include step-by-step guidance on how to enter the property and directions for parking.
3. What are the check-in and check-out times?
Check-in: From 13:00 (1:00 PM) – self check-in
Check-out: Until 10:00 (10:00 AM)
4. Is parking available?
Yes, free parking is available, but it is located off-site, about 300 meters from the property near the entrance to the Old Town. Directions will be provided before arrival.
5. Where is Villa Varosh located?
We are in the heart of the Old Town of Ohrid, a historic and pedestrian-friendly area. Streets are narrow, so drive carefully if not experienced.
Google Maps: Villa Varosh Location
6. Do you offer breakfast?
No, we do not offer breakfast. However, on the ground floor, there is a common area where guests can prepare coffee or tea, and enjoy cookies and fruits, free of charge.
7. How can I find information about local services, restaurants, and attractions?
For suggestions on restaurants, nightlife, activities, and other services, please visit our guest app.
Guest App: Click Here
8. Is Wi-Fi available?
Yes, free high-speed Wi-Fi is available in all rooms and throughout the property.
9. Is smoking allowed at Villa Varosh?
The property is smoke-free. Smoking is only allowed on the room balconies.
10. Can I cancel or change my reservation?
Changes or cancellations depend on your booking terms. Please refer to your confirmation email or booking platform for details.
11. Do you have a reception desk?
No, we do not have a traditional reception. However, we are available online 24/7 to assist with any specific questions or assistance.
12. Do I need to contact you for prices or availability?
No. All up-to-date information regarding availability, prices, and reservations is available on our website: https://www.villavarosh.mk.
13. Do you provide daily cleaning?
There is a cleaning button in each room. Whenever you would like your room to be serviced, simply press the button. This service is available until 12:00 (noon).
14. Do you provide baby cribs?
Yes, baby cribs can be provided upon request free of charge. They are subject to availability, so please let us know in advance.
15. Can you provide extra beds or two single beds in a double room?
No, there is no possibility to add extra beds in the rooms, and double rooms cannot be arranged with two single beds.
16. Can I bring my pet?
No, pets are not allowed at Villa Varosh.
17. Is there luggage storage available?
Yes, we can arrange luggage storage before check-in or after check-out. Please contact us in advance to organize this.
18. Do you arrange airport transfers?
Yes, airport transfers can be arranged upon request for an additional fee. Please contact us in advance to book this service.
19. Are there quiet hours at the property?
Yes, to ensure a peaceful stay for all guests, quiet hours are observed from 22:00 (10:00 PM) until 07:00 (7:00 AM).